Welcome to our Help Center! For the fastest support, we encourage you to first browse through our Frequently Asked Questions below or use the Chat Messenger in the bottom corner of your screen. Most questions can be answered instantly through these resources, saving you time and giving you immediate clarity. If you cannot find your answers here, then Contact Us and we would be happy to answer your questions - please allow about 1 to 2 business days for a response.

Shipping and Delivery

What shipping options are available, and how long will delivery take?

At Father’s Treasure Chest, every product is a unique, faith-inspired piece — designed to encourage you and those around you with the message it carries. We don’t keep warehouse shelves of pre-made stock; instead, each item is crafted when you order it by our trusted partner facilities. This approach ensures your purchase is fresh, high-quality, and handled with care from the very start.

  • Production & Preparation: Please allow 2–4 business days for crafting, quality checks, and packaging.
  • Shipping Time: After production, most U.S. orders arrive within 2–5 business days via reliable major carriers.
  • Free Shipping: Orders of $45 or more ship free; orders under $45 ship for a flat $4.95.
  • International Orders: Nearly all our products are made in the USA, except for two girls’ sundresses from the Paisley’s Corner Collection, which are shipped from our partner facility in China. These sundresses will have a longer shipping time of about 4 to 6 weeks via ocean freight, and additional duties will apply upon delivery. Please refer to the product page for more details.

During seasonal peaks or holidays, production and delivery may take slightly longer, but we’ll keep you informed every step of the way. You’ll receive a tracking link as soon as your order ships so you can follow its journey to your door.

Our goal is simple: to deliver not just a product, but a message; one that arrives in excellent condition, ready to inspire.

Do you offer free shipping, and what are the conditions?

Yes. At Father’s Treasure Chest, we’re committed to making it easy and affordable for you to share your faith through the products you choose. That’s why we offer free standard shipping on all orders of $45 or more within the United States, and orders under $45 ship for a flat $4.95.

Free shipping applies automatically at checkout — no promo code needed. This offer covers nearly all of our products, with the only exception being two girls’ sundresses from the Paisley’s Corner Collection, in which the free shipping applies only to the local delivery within the USA after it arrives at our ports from our China partner facility; additional duties will apply upon delivery. Please refer to the product page for more details.

We believe in clear, honest pricing — no hidden fees, just straightforward low-cost and free shipping options that make it easy to bring home the faith-inspired pieces you love without any unexpected costs at checkout.

How can I track my order?

As soon as your order ships, we’ll send you a confirmation email with a tracking link so you can follow its journey from our partner facility to your door. Simply click the link to see real-time updates from the carrier.

If you created an account at checkout, you can also log in anytime to view your order history and tracking details in one place.

We want to keep you informed every step of the way so you can anticipate the arrival of your faith-inspired purchase with confidence and excitement.

Which carriers are used for shipping, and do you ship internationally?

All Father’s Treasure Chest orders are shipped within the United States and its territories — we do not offer international delivery.

Our products are fulfilled by trusted U.S.-based print providers who partner with major carriers to ensure reliable, timely delivery. Depending on the product and fulfillment location, your order may ship via:

  • USPS
  • UPS
  • FedEx
  • OnTrac (for select West Coast destinations)

The specific carrier for your order is chosen automatically based on delivery speed, reliability, and your shipping address. You’ll see the carrier name and tracking number in your shipping confirmation email once your order is on its way.

We work only with carriers that meet our standards for safe handling and on-time delivery, so your faith-inspired purchase arrives in excellent condition, ready to encourage and inspire.

What should I do if my order hasn’t arrived or is delayed?

First, check your shipping confirmation email for the tracking link — it will show the most up-to-date location and estimated delivery date for your package.

If the tracking shows your order as “delivered” but you haven’t received it:

  • Look around your property and check with neighbors in case it was left in a safe spot nearby.
  • Confirm the shipping address on your order confirmation.
  • Contact the carrier directly with your tracking number for more details.

If the tracking hasn’t updated for several days or your order is past the estimated delivery window, please reach out to us through our Contact Us page. Include your order number and any tracking information you have so we can investigate promptly with the carrier.

We work closely with our fulfillment partners and carriers to resolve delivery issues quickly, ensuring your faith-inspired purchase reaches you in excellent condition.

Can I change my shipping address after placing an order?

Because our fulfillment process begins quickly after receiving your order, often within 1 hour after the order is placed, address changes are only possible if your order has not yet entered production. If you need to update your shipping address, please contact us as soon as possible through our Contact Us page. However, we cannot guarantee that any address changes can be made on time, so make sure that before you place your order, all the shipping details are correct before you check out.

Contact us immediately through our Contact Us page and include your order number, name, time of order, the current shipping address, and the correct address you’d like us to use. We’ll do our best to update it before your order is processed, but once production has begun, we’re unable to make any address changes.

We encourage double-checking your shipping details at checkout to ensure your faith-inspired purchase arrives at the right destination without delay.

Refunds and Replacements

What is your refund or replacement policy?

At Father’s Treasure Chest, every item is made when ordered and crafted with purpose, prayer, and a desire to inspire bold faith across generations. We approach every concern with grace, integrity, and a commitment to serve you well. If your item arrives damaged or with a manufacturing error, we’re here to make it right.

We offer a 30-day refund or free replacement for damaged items or manufacturing errors. However, since each product is custom-produced, we cannot accept returns or issue refunds for reasons such as incorrect size, color preference, or a change of heart. We encourage you to review sizing charts and product details carefully before placing your order. (Please note: colors or product appearance may vary slightly from how they appear on your screen due to device settings and display differences.)

If something’s not right, please contact us within 30 days of delivery:

  • Reply directly to the order confirmation email you received from customer@trackorder.site, or
  • If you did not receive that email, reach out through our Contact Us page.

Include the following in your message:

  • Full name
  • Order number
  • Date of order
  • A description of the issue
  • Clear photos of the item and defect (if multiple items are affected, show them all in one frame)

You do not need to return the item. Once we review your request, we will gladly offer:

  • A free replacement of the item, or
  • A refund to your original payment method

Note: We do not refund tariffs, customs, or duties on international orders, and free replacements may incur additional import fees that you would be responsible for. This applies only to the girls’ sundresses from Paisley’s Corner Collection.

The complete details of our Refund or Replacement Policy can be found on our Refund Policy page.

How long does it take to receive a refund or replacement?

Once we’ve reviewed and approved your refund or replacement request, the timeline depends on the resolution type:

  • Refunds: We process approved refunds within 2–5 business days. Your bank or payment provider may take an additional 3–10 business days to post the funds back to your account, depending on their policies.
  • Replacements: Free replacements are placed into production as soon as your request is approved. Most items ship within 2–4 business days, and delivery time will depend on your location. U.S. orders typically arrive within 2–5 business days after they are shipped, while international orders may take longer due to customs clearance.

We’ll send you an email confirmation when your refund is issued or when your replacement order ships, along with tracking details for replacements.

The complete details of our Refund or Replacement Policy can be found on our Refund Policy page.

Do I need to return the item to get a refund or replacement?

No. Because every item in our store is made when ordered, we do not require you to send it back. Instead, we ask that you provide clear photos showing the issue so we can verify the problem and process your request quickly.

Once we confirm the details, we will gladly offer:

  • A free replacement of the item, or
  • A refund to your original payment method

This approach helps us resolve your concern faster, reduces unnecessary shipping waste, and allows us to focus resources on serving you and others with excellence.

The complete details of our Refund or Replacement Policy can be found on our Refund Policy page.

Are there any items that are not refundable or do not offer free replacement?

Yes. While we stand behind the quality of every product we offer, there are a few exceptions where refunds or free replacements do not apply:

  • Items without proof of damage or manufacturing error: We require a detailed explanation of the damage, which more than likely will include clear photos that illustrate the issue, so we can verify and process your request.
  • Orders reported after the 30-day window: Requests made more than 30 days after delivery are not eligible.
  • Issues caused by customer error: Such as incorrect size selection, color choice, or providing an incomplete/incorrect shipping address.
  • Normal variations in appearance: Slight differences in color or product appearance due to device display settings are not considered defects.
  • Specific product exclusions: The girls’ sundresses from Paisley’s Corner Collection are eligible for either a refund or free replacement of the product only if defective. However, any import fees are non-refundable, and if you qualify and want a free replacement, you will also incur additional import fees, which we do not cover.

These guidelines help us steward resources wisely while ensuring fairness and consistency for all customers.

The complete details of our Refund or Replacement Policy can be found on our Refund Policy page.

My item is faulty or incorrect—what should I do?

We’re truly sorry if your order arrived faulty or incorrect. We want to make it right as quickly as possible. Please contact us within 30 days of delivery so we can review and resolve your concern.

Here’s what to do:

  • Gather your details: Have your full name, order number, and date of order ready.
  • Document the issue: Provide a detailed explanation of the problem, which more than likely will include clear photos that illustrate the fault or incorrect item.
  • Contact us: Reply directly to the order confirmation email you received from customer@trackorder.site, or if you did not receive that email, reach out through our Contact Us page.

Once we verify the issue, we will gladly offer:

  • A free replacement of the item, or
  • A refund to your original payment method

You do not need to return the faulty or incorrect item. This helps us resolve your concern faster and reduces unnecessary shipping waste.

The complete details of our Refund or Replacement Policy can be found on our Refund Policy page.

Order Issues

I placed an order, but haven’t received a confirmation email. What should I do?

Order confirmation emails are sent automatically within minutes of a successful purchase. If you haven’t received one, here are a few steps to help locate it:

  • Check your spam or junk folder — sometimes automated emails are filtered there by mistake.
  • Search your inbox — look for an email from Father’s Treasure Chest with the address customer@trackorder.site.
  • Verify your email address — if you entered an incorrect email at checkout, the confirmation may not have reached you.
  • Check your credit card transactions — if your payment didn’t process successfully, the order most likely was not completed.

If you still need help confirming your order, contact us through our Contact Us page. Please include:

  • Your full name
  • The date and approximate time of your order
  • The payment details (card used: MC, VISA, PayPal, etc., and total amount charged)
  • What you ordered

We’ll verify whether your order is in our system and resend your confirmation email. If we confirm that your order was not completed, we’ll let you know so you can resubmit it.

How do I check the status of my order?

There are two ways to check the status of your order:

  • Log in to your customer account: Navigate to the “Order History” section to see your order status and tracking link once your order ships.
  • Check your confirmation email: Look for an email from Father’s Treasure Chest (customer@trackorder.site) and click “View Your Order” or the tracking link.

If you can’t find your tracking link, check your spam or junk folder. If it’s still missing, contact us through our Contact Us page with your order details (name, date, order number, description, and payment details). We’ll verify your order and send your tracking information.

Can I change, cancel, or edit my order after placing it?

To get your order to you without delay, we automatically send all orders to production within one hour of receiving them. This means we cannot make changes or cancellations once your order is placed, as it will already be in production.

Please review your cart, shipping address, and payment details carefully before completing checkout. If you notice an error after placing your order, you can still reach out through our Contact Us page. While we cannot guarantee changes, we will review your request and let you know if any options are available.

I received the wrong item, size, or color. What should I do?

We’re truly sorry your order wasn’t exactly what you expected. If you received the wrong item, size, or color, please contact us within 30 days of delivery and we’ll make it right.

The quickest way is to reply directly to your order confirmation email from customer@trackorder.site. You can also reach us through our Contact Us page, though this may add a day or two to our reply.

Please include:

  • Full name
  • Order number
  • Date of order
  • Description of the issue
  • Clear photos of what was sent in error

You do not need to return the item. Once we confirm the error, we’ll send you a free replacement of the correct item right away.

Note: We do not refund tariffs, customs, or duties on international orders. Free replacements may incur additional import fees that you would be responsible for. This applies only to the girls’ sundresses from the Paisley’s Corner Collection.

See our full Refund Policy for details.

What should I do if an item is missing from my order?

Don’t worry — your missing item is probably just taking a different route! Many of our products are shipped from different partner facilities, so they can arrive days apart.

If your order contains multiple items, they may be shipped separately. Please allow the full production and delivery window before reaching out.

If any items still haven’t arrived after the latest estimated delivery date, please contact us. The easiest way is by replying directly to your order confirmation email from customer@trackorder.site, or you can reach us through our Contact Us page.

Product Information

How do I find more information about a product (fit, sizing, materials, features)?

Every product page at Father’s Treasure Chest is designed to give you all the details you need to choose with confidence. You’ll find sizing charts, material descriptions, and key features listed just below the product images. If a product has multiple variants (like sizes, colors, or styles), selecting a variant may reveal additional details specific to that option.

We also include estimated production and shipping times on each product page, so you’ll know what to expect before placing your order. Care instructions for each product are listed at the bottom of the description, so you can keep your item looking its best.

If you still have questions after reviewing the product page, please reach out through our Contact Us page — we’re always glad to help.

Are your apparel products true to size?

Most of our apparel products are considered true to size, but fit can vary slightly depending on the garment style and brand. To help you choose with confidence, each apparel product page includes a detailed sizing chart with measurements specific to that item.

Our garments are made from either pre-shrunk ring-spun cotton, a cotton-polyester blend, or soft and durable polyester, which helps maintain their fit and minimize shrinkage after washing and drying. Please refer to the description of each product for more details about its specific type of fit and the features that help reduce shrinkage.

We recommend comparing the sizing chart measurements to a favorite item you already own for the best fit. If you’re between sizes or prefer a looser or more fitted look, you may want to size up or down accordingly.

If you have any questions after reviewing the product description and sizing chart, please reach out through our Contact Us page — we’re always glad to help you find the right fit.

What kind of printing is used on your products?

We use professional, high-quality printing methods chosen specifically for each product type to ensure lasting beauty and function. For most apparel, we use Direct-to-Garment (DTG) printing, which produces vibrant, detailed designs that are soft to the touch and long-lasting when cared for properly.

For non-apparel items, we use the method best suited to the material:

  • Canvas wall hangings & posters: archival-quality printing for rich color and sharp detail.
  • Drinkware: durable sublimation printing that resists fading and is dishwasher-safe.
  • Blankets: premium all-over sublimation printing, which infuses water-based inks deep into the fibers for vibrant, long-lasting color that won’t fade or peel.
  • Pillows: dye sublimation and direct-to-fabric printing with water-based pigment inks.
  • Jewelry: latest printing techniques for bright, crisp colors.
  • Hats: embroidered images for a classic, durable look.
  • Bags: DTG printing on cotton canvas for lasting, vibrant colors.
  • Magnets & Stickers: high-resolution printing on durable, weather-resistant materials.

Printing methods may vary depending on the product, but we select only the highest quality techniques to ensure vibrant, lasting colors. Each product page also includes care instructions to help preserve its beauty over time.

What materials are your products made from?

We carefully select materials for each product to balance comfort, durability, and visual appeal while staying true to our ministry values. Our apparel is made from premium fabrics such as pre-shrunk ring-spun cotton, cotton-polyester blends, and soft, durable polyester.

For non-apparel items, we use materials best suited to their purpose:

  • Canvas wall hangings & posters: heavyweight cotton canvas or archival-grade paper.
  • Drinkware: high-quality ceramic or stainless steel.
  • Blankets: ultra-soft polyester fleece or microfiber.
  • Pillows: durable polyester with plush filling.
  • Jewelry: zinc alloy chains with aluminum print panels.
  • Hats: 100% structured cotton.
  • Bags: sturdy cotton canvas.
  • Magnets & Stickers: weather-resistant vinyl or magnetic sheeting.

We partner with trusted production teams who meet strict quality standards, ensuring every item reflects the same care and integrity that define Father’s Treasure Chest.

How do I know which size to order?

We provide detailed sizing charts on each applicable product page to help you choose the best fit. For apparel, measurements are taken with the garment laid flat and include key dimensions such as chest width and body length. We recommend comparing these measurements to a similar item you already own for the most accurate fit.

Because our products are made to order, slight variations can occur during production — up to 1 inch for kids and adult apparel, and up to 0.5 inches for baby apparel. Most apparel items are true to size, but if you prefer a more relaxed fit, you may want to order the next size up.

For non-apparel items like hats, blankets, and pillows, dimensions are listed in the product description so you can confirm size before purchasing. If you have any questions about sizing or fit, our customer support team is happy to guide you before you place your order.

Where are your products made, locally in the USA or in other countries?

Almost every product is made through one of our local partner facilities within the United States. We craft and produce 99% of our products in the USA, while some materials may be sourced globally. We are committed to ensuring that all materials and production are carried out in a humane, ethical, and sustainable way.

The only products made outside the USA are two girls’ sundresses from our Paisley’s Corner Collection, for which we could not find a local partner facility.

How can I be notified when a sold-out item is available?

We do not currently offer automatic email notifications when a specific size or color variant is unavailable. We recommend checking back weekly, as our partner facilities often replenish their size and color variants to fulfill orders promptly.

During holiday peaks, some of our most popular product variants may experience temporary supply shortages. If you urgently need an item in a particular size or color and it’s not available, please reach out to us through our Contact Us page — we’ll do our best to find a solution for you.

Accounts, Payments & Security

How do I create an account?

Creating an account is quick and free:

  • Click the profile icon at the top of our store site.
  • Select “Register.”
  • Enter your email address.
  • We’ll send a one-time secure code to your email — enter it to finish setting up your account.

Once your account is created, you can log in anytime with a one-time code (no password needed) and enjoy faster checkout, order tracking, and saved details for future purchases.

What are the benefits of having a Father’s Treasure Chest account?

Creating an account makes shopping with us faster and easier. With your account, you can:

  • Track your orders — view your full order history, check order status, and reorder favorites.
  • Update your details anytime — keep your name and shipping addresses up to date.
  • Enjoy faster checkout — saved details make checkout quick and simple.
  • Secure sign-in — log in with a one-time code sent to your email (no password needed).
  • Shop across devices — start on one device and finish on another without losing your cart.
Do I need an account to shop?

No, you can check out as a guest. But creating an account gives you access to your order history, faster checkout, saved details for future purchases, and updates on new products, sales, and promotions.

How do I sign into my account without a password?

When you click “Sign in,” we’ll send a one-time secure code to your email that expires within minutes. Enter that code to log in — it’s quick, safe, and means you never have to remember a password. Because we don’t store passwords, your account password can never be hacked or stolen, making your account information even more secure.

What can I do in “My Account”?

When you log in, you’ll see a My Account menu at the top of the page. From here, you can:

  • Profile: Update your name and saved billing/shipping addresses (email cannot be changed).
  • Orders: View your full order history, check order status, and reorder items.
  • Shop Pay Settings: Manage your Shop Pay payment details if you’ve used Shop Pay.
  • Log out: Sign out securely.
What is “Shop Pay” and what is the “Shop Pay Settings” used for?

Shop Pay is a faster checkout experience that saves your preferred shipping and payment details. It uses Shopify’s advanced PCI DSS Level 1, SSL encryption to keep your data safe and secure.

In Shop Pay Settings, you can manage your saved payment methods and shipping information. If you haven’t used Shop Pay before, you won’t have any saved details here.

Shop Pay is optional — you can change, delete, or add new payment methods and addresses anytime.

Do I need Shop Pay to use My Account?

No. You can still log in, view your orders, and update your profile without using Shop Pay. The Shop Pay Settings link will simply have no saved payment info if you’ve never used it.

How do I log out of my account?

You can either:

  • Click “Log out” directly from the My Account menu, or
  • Go to Shop Pay Settings and select “Log out.”

When you log out, you’ll be redirected to our homepage and will need to log in again to access your account.

How do I update my account information (name, address, payments, etc.)?

If you have an account, you can update your details anytime:

  • Click “Sign in” at the top of our website.
  • Enter your email address and the one-time secure code we send you.
  • Once logged in, open the My Account menu and select “Profile” to update your name or saved addresses (email cannot be changed).
  • If you’ve used Shop Pay, you can update your saved payment methods and shipping addresses under Shop Pay Settings.

Changes are saved instantly — no need to re-enter them at checkout. If you need help, please reach out through our Contact Us page.

What payment methods do you accept?

We accept:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover, Diners Club)
  • PayPal, Apple Pay, and Google Pay
  • Shop Pay (for faster checkout if you’ve used it before)

All transactions are processed through trusted, encrypted payment gateways to protect your information.

Is my personal and payment information secure?

Absolutely. Your security and privacy are a top priority at Father’s Treasure Chest. Our store is built on the Shopify platform, which is certified PCI DSS Level 1 compliant — the highest standard for payment security. This means every transaction meets rigorous industry requirements for protecting credit card and personal data.

Shopify’s security infrastructure includes:

  • 256-bit SSL encryption on every page
  • Advanced Encryption Standard (AES) to protect sensitive data
  • Continuous monitoring and fraud detection tools
  • Redundant systems and disaster recovery protocols

In addition, our site is verified through the TrustedSite certification program (formerly McAfee SECURE), which confirms:

  • Daily scans for malware, viruses, and malicious activity
  • Business identity validation
  • Strict security and privacy standards

Look for the TrustedSite trustmark in our footer and checkout pages — it’s your assurance that our store is safe, verified, and continuously monitored for your protection.

Other General Questions

How can I contact you?

We’d love to hear from you! Whether you have inquiries about our products, need assistance with your order, want to share your feedback, or simply wish to connect through your photos, testimonials, prayer requests, or anything else on your mind, we’re here for you. We are more than just a faith-based store; we desire to build lasting relationships and care for your heartfelt needs.

For the fastest answers, we recommend starting with our FAQ page, where many of our customers’ most common questions are already answered. This can save you time and help you find the information you need right away.

If you can’t find your answer there, the easiest way to reach us is through our Contact Us page. Just fill out the short form with your name, email, and message, and we’ll make sure it gets to the right person. Every message is read by a real member of our team, and we aim to respond as quickly as possible — usually within 1–2 business days. If you prefer, you can email us directly at info@anakainoo.com.

Finally, you can connect with us and stay updated through our social media channels:

When is customer service available, and how soon can I expect a response?

Our customer service team is available Monday through Friday, excluding major U.S. holidays. While we don’t keep strict “office hours,” we regularly check messages in the afternoon and evening every business day to ensure your needs are met as quickly as possible.

We aim to respond to all inquiries within 1–2 business days. During peak seasons, new product launches, or holiday periods, it may take slightly longer. But every message is read by a real member of our team, and we respond with the same care and attention we give to every order and request.

For the fastest help, we recommend first visiting our FAQ page, where many common questions are already answered. If you can’t find what you need there, the easiest way to reach us is through our Contact Us page, or if you prefer, you can send us an email directly at info@anakainoo.com.

Where can I get additional help if my question is not answered here?

If you can’t find the answer you’re looking for on our FAQ page, we’d be glad to help you personally. The easiest way to reach us is through our Contact Us page — just share your name, email, and message, and we’ll make sure it gets to the right person. If you prefer, you can email us directly at info@anakainoo.com.

No question is too small, and we welcome all inquiries, from product details and order assistance to sharing whatever is on your heart, like your photos, testimonies, or prayer requests. Every message is read by a real member of our team, and we aim to respond within 1–2 business days.

How can I provide feedback, submit a review, or suggest new products or designs?

We truly value your perspective! Your feedback enhances our ability to serve you and the community, and your reviews help encourage others. New ideas ignite our future designs, where every comment, story, and suggestion is essential in shaping our creations and enriching our ministry to you and those we serve and care for.

If you’d like to leave a review, you can do so in two ways. We will send you a review request email about 10 days after your order is delivered, inviting you to share your thoughts. You can also post a review directly on the product page by clicking “Write a review” at the bottom of the product page; we’ll confirm your purchase so your review is marked as verified.

For suggestions, ideas, or general feedback, the easiest way to reach us is through our Contact Us page. If you prefer, you can email us directly at info@anakainoo.com. Whether it’s a new product concept, a design idea, or a way we can improve your experience, we welcome it all.

Every message is personally reviewed by a member of our team. We thoughtfully consider each suggestion to ensure it aligns with our values and inspires others to pursue a deeper relationship with the Father. Thank you for partnering with us to make our store even better.

Can I give to support Anakainoo International or Father’s Treasure Chest?

At the Father’s Treasure Chest, every product and policy reflects our heart to help people walk closely with God freely without any hindrance from religious institutions, so they can experience the fullness of His presence. Just as Jesus gave freely and never asked for a donation, we will never pressure you to give.

One of the most impactful ways to support our ministry is simply by shopping with us and sharing our store with your family and friends. Every purchase directly helps fund the work of Anakainoo International, allowing us to connect individuals around the world intimately with the heavenly Father and freely follow Him into the adventures of heaven’s wonders. When you encourage friends and family to visit, you’re multiplying that impact and helping us reach even more hearts.

If the Heavenly Father is prompting you to sow an additional gift into this work, whether through Anakainoo International or here through our store, we simply want to make it easy for you to respond. Your gift is not a transaction, but a partnership in sharing His truth, beauty, and freedom with others.

Give only what the Father places on your heart, and only because He has led you to do so. Every gift, no matter the size, is received with gratitude and used to further the mission of helping people know Him apart from man-made barriers.

You may give securely online through Anakainoo International’s give page at https://anakainoo.com/give/. There you’ll find our secure PayPal donation button, where you can choose your one-time gift amount, and if you wish, you can even set up a monthly recurring donation.

Or you could mail a check to:

Anakainoo International
241 Chartley Dr
Reisterstown, MD 21136

Disclaimer: Since we are not a church or non-profit organization, gifts given to Anakainoo International are considered gifts to an individual or business and therefore are not deductible as a charitable tax deduction.

Do you offer discount coupons or gift cards?

We offer special discount coupons throughout the year as part of seasonal promotions, a one-time new subscriber discount, bundle & save discounts, or new product launches.

  • New subscribers: Receive a 10% off coupon code delivered to your email after signing up.
  • Bundle & Save: Use code BUY2SAVE5 for 5% off 2–3 items, or BUY4SAVE10 for 10% off 4+ items. (Limit 1 code per order.)
  • Other coupons: Shared through our email newsletter and occasionally on our website. To make sure you don’t miss them, please subscribe and check back regularly.

To subscribe, follow the instructions in the FAQ question “How can I subscribe and stay updated on news and promotional offerings?”

However, we do not currently offer gift cards. Please let us know if you would like us to offer gift cards by visiting our Contact Us page. If enough people respond, we will most certainly add them. When this changes, we will announce it on our website and in our email newsletter so you can be among the first to know.

Do you offer personalized gift messages or gift wrapping?

We do not offer personalized gift messages or gift wrapping for orders placed through our online store. This helps us keep fulfillment fast and reliable for every customer. As Father’s Treasure Chest grows, we look forward to offering an in-house “Gift Experience” that reflects our ministry values and adds a personal touch to your order.

Do you have a loyalty or rewards program?

At this time, we do not have a loyalty or rewards program. As Father’s Treasure Chest grows, we are exploring ways to bless our returning customers with special offers, exclusive discounts, and ministry-focused perks that reflect our values.

If you would like us to offer a loyalty or rewards program, please let us know by visiting our Contact Us page. Your feedback helps us prioritize features that matter most to our community. When this changes, we will announce it on our website and in our email newsletter so you can be among the first to enjoy the benefits.

How can I subscribe and stay updated on news and promotional offerings?

Our email list is the best way to hear about new products, seasonal promotions, news updates, and impactful stories of others; and joining is always voluntary.

To subscribe:

  • Look for the footer sign-up form at the bottom of each page on our store, or watch for the newsletter pop-up box that shows up occasionally.
  • Enter your email address and submit the form.
  • You’ll receive a confirmation email — once confirmed, you’ll be added to our subscriber list.
  • As our way of saying thank you for joining, we’ll send you a one-time 10% discount to enjoy on your next order.

Please note:

  • Creating a customer account does not automatically subscribe you to our email list.
  • A customer account is for storing your information, tracking orders, and enjoying faster checkout.
  • Subscription is a separate, intentional step — you choose when and how to join.

Subscribers may occasionally receive special offers along with ministry news and product updates. We also post occasional updates on our website and social media channels, so be sure to check in regularly for the latest news and opportunities to be part of what God is doing through this ministry.

How do I unsubscribe from your newsletter and updates?

We want you to feel completely in control of the messages you receive from us. If you decide you no longer wish to receive our emails, unsubscribing is simple:

  • Click the “Unsubscribe” link at the bottom of any email you receive from us.
  • You’ll be taken to a confirmation page — follow the prompts to remove your email address from our subscriber list.
  • Once confirmed, you will no longer receive our newsletters, promotional offers, or ministry updates.

Please note:

  • Unsubscribing from our email list does not close your customer account. You can still sign in to view past orders, track shipments, and make purchases.
  • If you change your mind later, you can resubscribe at any time using the footer sign-up form or newsletter pop-up box on our store site.

If you’ve looked through our FAQ and used the Chat Messenger but still haven’t found the answer you need, we’d be happy to help you personally. Please reach out through our Contact Us page. Our team reads every message carefully and will respond within approximately 1–2 business days.

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